FAQ
How can I find the Chanticlear location that is closest to me?
You can view all of our Chanticlear locations here!
Can I get delivery service in my area?
Yes, we offer both pickup and delivery services at all of our locations.
How much does delivery service cost?
Delivery service varies based on your location’s rates and distance from each store.
How do I get delivery service?
You can either call your closest store location or order online to request delivery.
When will my location have specials?
Please check the location page to view specific specials at each location.
Are all the products on the website at my nearest store?
You can view our locations for information on specific stores, but we recommend calling your preferred store to confirm.
Can I customize my order?
When placing your order over the phone or in person, you can add or remove ingredients. Please note that additional charges may apply for adding ingredients.
What are the benefits of joining the VIP program?
You’re in for a treat! You’ll receive special coupons and promotions that you won’t find on our website.
Why am I not receiving texts?
You might have signed up with the wrong phone number. Please try again!
Do you have regular Coupon Codes?
How can I confirm whether my VIP signup was successful?
A confirmation text is sent as soon as you sign up. If you do not receive one, your signup may not have been successful. Please try again!
How can I find the login information for my account?
You don’t need a password or username for your VIP account because the texts are set up through your email and phone.
How does the VIP program differ from your regular coupons?
The VIP program lets you save more on your regular orders, with additional coupons that are exclusive to the program.
Do I get credit for referring a friend or family member?
When you refer someone to Chanticlear, you will get free 12-inch Chanti Sticks!
Are there any costs to sign up for the VIP program?
Signing up for the VIP program is completely free! Data usage costs may apply depending on your cell phone plan.
